Zafirovski had
been the president of the Personal Communications
Sector at Motorola since June 2000, and he is
the impetus behind Motorola's gradual comeback
in the wireless handset market. He is holding
dual positions until another PCS president is
hired.
The 48-year-old executive moved to the United
States in 1970 from his native Macedonia. He worked
his way up the management ladder at General Electric
Co., starting with GE in 1975. From 1982 to 1996,
Zafirovski held a series of increasingly more
senior positions with GE, including eight years
as president and CEO of four businesses. Before
arriving at Motorola, he was the president and
CEO of GE Lighting.
Around Motorola, Zafirovski is known for his unending
energy and disciplined work ethic, which has helped
PCS take back some of the market share it lost
to Nokia Corp. and rising wireless handset suppliers
such as Samsung Electronics Co. Ltd. Zafirovski
was the third person in five years to hold the
top spot at PCS. (Jones, 2000)
Motorola's wireless handset market share for the
first six months of this year was around 18 percent,
up from 16 percent for the same time last year.
Zafirovski's activities outside work provide further
proof that he possesses almost unnatural energy.
He will have to move quickly if he's going to
make good on his pledge to boost profits. Rivals
Nokia and Ericsson AB of Sweden both issued profit
warnings late last month, sparking worries that
the fast-growing demand for cell phones could
be starting to wane. (Motorola…., 2002)
Mike Zafirovski’s Main Strategies and Moves
Strengthening the Management
Zafirovski found that most of the top level managers
were unable to take the burden of their posts
and therefore, the company was going towards the
loss. Zafirovski started weeding out those managers
whose performance was worse. 10 % of the managers
were weed out. The cell-phone unit has regained
share since he replaced 11 of 19 top execs.
Development of New Products
Zafirovski came to know that Motorola will not
be able to gain shares until it introduces new
products in the market. Motorola's new products
that are ranging from sleek camera phones to more
powerful wireless semiconductors are grabbing
share. Yet it still isn't a market leader in cell
phones or wireless chips.
Reassessment of the Portfolio
The company continually reassesses whether it
should stay in its six businesses. It failed to
sell the wireless infrastructure unit in '02 and
may try again next year if business conditions
improve.
Cut Costs
Zafirovski understood that in order to gain the
shares in the market, Motorola would have to cut
down the work force. So he took the initiative
and trimmed the workforce to 93,000 which is down
38% from 2000.
It's also closing factories and reducing the number
of cell-phone platforms. This has raised gross
margins to 33.1% in '02, from 26.7% in '01.
Lowering of Debt
With all these efforts, Zafirovski had been able
to lower Long-term debt of $7.3 billion at yearend
'02 down 13% from '01.
Motorola has positive cash flow, with $6.5 billion
in the bank. (Crockett, 2003)
Revamping of Employees’ Bonuses
One of Mr. Zafirovski’s first moves was
to get employees’ attention by revamping
their bonuses. The 33,000 workers in Motorola’s
cell phone business will have to reach new targets
by the end of this year if they want to have extra
money for the holidays.
Half of their bonuses will hinge on the cell phone
unit’s reaching a 10% profit margin in the
fourth quarter, from 4% now. Nokia has been making
margins of 20%-plus on its cell phones. Mr. Zafirovski
said that with the help of this goal, there are
more chances to survive.
The remainder of the bonus will be tied to such
basic goals as cutting product costs, improving
market share, introducing new products on time
and simplifying Motorola’s unwieldy stable
of products. (Former General Electric…...
2000)
Motorola and Chinese Mobile-Phone Market.
Motorola set out to take advantage of growing
markets and currently commands the top spot in
China, the world’s biggest wireless opportunity.
The company also made clear its software plans
by dropping its stake in Symbian, teaming with
Windows giant Microsoft Corp. and putting its
weight behind a Linux/Java platform dubbed Motojuix
(pronounced Moto juice). Analysts now believe
Motorola plans to divide and conquer the world
market by using Motojuix in Asia, Symbian in Europe
and Microsoft’s
Windows in the United States.
Focus, industry watchers agree, is what Motorola
needs to stay competitive in the worldwide mobile-phone
market. China represents a huge opportunity for
the world’s wireless firms, and the country’s
handset market is particularly fierce. Motorola
to date has managed to hang on to the top spot,
but its position is eroding rapidly. (Hello, Moto;
2004)
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